The funding reductions of recent years have negatively affected staff attitudes and productivity. A demoralized staff not only is inefficient but has a significant and unfortunate impact on patient satisfaction. Medirex uses a complement of tools to assess the organization's culture. Clients are then able to identify gaps, pinpoint specific opportunities and implement cultural changes. Such an evaluation of the organizational culture plus individual profiles, when combined with learning strategies, result in improved processes, increased productivity and improved staff morale.